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Posted: Thursday, December 28, 2017 10:38 AM


Position:

IT Support

Location:
Tucson, AZ

Description:
IT Support is a
critical to the success of the IT organization, responsible for supporting
local and remote users in a growing company.
This hands:on position will support Windows:based systems, mobile
devices, and all software applications and services used by internal
employees. The selected candidate will
have the opportunity to make a positive impact on the department and
organization and company.

What Youll Be
Doing:

Support
and maintain systems running Windows 7 and 10, Microsoft Office applications.

Provide timely response to all issues, update internal customers
on status, solicit additional information when needed, and troubleshoot
technical issues.

Research
technical solutions in department specific applications.

Troubleshoot, diagnose, and repair
desktop, laptop, and mobile issues.

Follow up with end users, provide
feedback, and see problems through to resolution, with a focus on delivering
excellent customer service.

Adhere
to service level agreements.

Document
procedures and develop end user instructions.

What You Need
for this Position

2:5
years of hands:on IT System Support experience required.

Must
have an in:depth working knowledge and hands:on experience with Microsoft
Windows 7 and Windows 10, Microsoft Office, Microsoft Active Directory.

Solid understanding of networking,
and its use in a typical corporate environment (e.g. TCP/IP, DNS, DHCP, VPN).

Microsoft certifications preferred.

College degree in IT or related field
preferred.

Ability to effectively and efficiently
troubleshoot hardware and software issues.

Excellent customer service skills.

Ability to communicate effectively,
verbally and in writing.

Self:sufficient, self:managed, self:motivated,
must be effective working independently.

About Murphy.McKay and
Associates

Having been in business since
1992, Murphy.McKay and Associates has been providing technical solutions
through its people to bridge the gap between the many technology alternatives
available and those best suited to achieve business objectives and growth.

Murphy.McKay strategically
partners with its clients to effectively achieve their business vision. Our
core competencies focus in 3 critical areas of support :: Relocation Services,
Augmented Services and IT Consulting.

We're not national, but we are at
the center of all we do. So, if you are
looking for a committed, dedicated and high:energy work environment, along with
the opportunity to work with technology leaders, we're ready to talk to you.

Murphy.McKay
and Associates : Technical Solutions through People

Source: https://www.tiptopjob.com/jobs/76479876_job.asp?source=backpage


• Location: Tucson

• Post ID: 67218827 tucson
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