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Posted: Saturday, February 3, 2018 5:16 PM

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Banner University Medical Center South is searching for a Patient Financial Services Rep for the Pre Registration area of the Admitting department.
The PFS staff in pre-registration are responsible for the financial clearance of all scheduled facility procedures. They are tasked with checking insurance eligibility, verifying benefits, collecting patient liability and ensuring authorizations are in place prior to the patients arrival.
This is a full time, benefit eligible position. Monday-Friday, day shift, occasional Saturdays.
Banner University Medical Center South Campus
2800 E Ajo way
Tucson, AZ 85713
**About Banner - University Medical Center South**
Banner - University Medical Center South is a comprehensive medical center that includes an Emergency department, a state-designated trauma center and a Behavioral Health Pavilion. We are an Arizona Department of Health Services-accredited Cardiac Receiving Center and a Nurses Improving Care for Healthsystem Elders-designated senior-friendly hospital. The hospital is staffed by physicians who are full-time faculty of the University of Arizona College of Medicine - Tucson and is managed by Banner Health under an operating agreement with Pima County. Our specialty services include inpatient and outpatient behavioral health, treatment and education for diabetes, innovative geriatrics care and comprehensive orthopedics. For more information about Tucson, please visit:
**About Banner Health**
Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.
**Job Summary**
This position conducts registration, point of service collections and obtains authorizations and forms needed to maximize reimbursement. Document all facets of the registration process and meet accuracy goals as determined by management. Collect payments and meet regular collection targets as determined by management. Demonstrates the ability to collect payments, to resolve customer issues and provide excellent customer service. Perform financial counseling when appropriate.
**Essential Functions**
+ Performs pre-registration/registration processes, verifies eligibility and obtains authorizations, submits notifications and verifies authorizations for services. Verifies patients demographics and accurately inputs this information into A/D/T system, including documenting the account thoroughly in order to maximize reimbursement and minimize denials/penalties from the payor(s). Obtains federally/state required information and all consents and documentation required by the patients insurance plan(s). Must be able to consistently meet monthly individual accuracy goal as determine by management.
+ Verifies and understands insurance benefits, Collects patient responsibility based on estimates at the time of service or during the pre-registration process. As assigned collection attempts may be made at the bedside. Must be able to consistently meet monthly individual collection target as determined by management.
+ May provide financial counseling to patients and their families. Explains company financial policies and provides information as to available resources. Assists patients with applying for Medicaid. Assists patients with completing all financial assistance programs (i.e.: basic financial assistance, enhanced financial assistance, prompt pay discount, loan program).
+ Acts as a liaison between the patient, the billing department, vendors, physician offices and the payor to enhance account receivables performance and meet payment collection goals, resolve outstanding issues and/or patient concerns and maximize service excellence.
+ Communicates with physicians, clinical and hospital staff, nursing and Health Information Management Services to resolve outstanding issues and/or patient concerns. Work to meet the patients needs in financial services.
+ Consistently meets monthly individual productivity goal as determined by management. Completes daily assignments/work lists, keeps electronic productivity log up to date and inputs information accurately. Identifies opportunities to improve process and practices good teamwork.
+ Provides a variety of patient services and financial services tasks. May be assigned functions such as transporting patients, may precept new hire employees, recapping daily deposits, posting daily deposits or conducting other work assignments of the Patient Financial Services team.
**Minimum Qualifications**
High school diploma/GED or equivalent working knowledge.
Requires knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience. Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently. Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences.
Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required
**Preferred Qualifications**
Work experience with the Companys systems and processes is preferred. Previous cash collections experience is preferred.
Additional related education and/or experience preferred.
**Job Number** _214191_
**Facility** _Banner - University Medical Center South_
**Shift** _Day_
**Department** _Banner - University Medical Center South - Admitting-Hosp_
**Position Type** _FT: Full-Time_
**Street Address** _2800 E. Ajo Way_
**City & State** _US-AZ-Tucson_
**Posting Category** _Billing / Registration / Scheduling_
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