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Posted: Saturday, February 3, 2018 8:25 PM

Job Description

Job Title: Event Security Officer : Lead
Department: Guest Services
Reports To: Security Manager
FLSA Status: Non:exempt : PT

Summary: SMG, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Lead Event Security Officer for SMG/Tucson Convention Center/Arena. Working lead for Event Security and staff.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

:Directs workers engaged in event security.
:Conduct on the job training for new employees.
Watch for irregularities, such as security breaches at credential checkpoints, recognize facility and safety hazards, and respond to emergency situations
Remains alert for the presence for crowd management situations
Report suspicious activities and persons
Patrols assigned venue areas on foot or in vehicle as assigned to ensure guest safety
Ability to provide screening for guests to include bag check, pat downs, and wand metal detection
Enforce alcohol management procedures as designated by client and/or law
:Respond to emergency situations requiring security assistance
:Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations.
Prepares routine and standardized incident reports
Provides security escorts as necessary
Performs all customer services functions as directed by supervisor/ and or management.
Provide excellent customer care to clients and customers
Other duties as assigned.

Supervisory Responsibilities
Responsibility includes training employees, planning, assigning, and directing work.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:
:High school diploma or G.E.D equivalent
:2 year security experience preferably in a similar environment.
:Current AZ Guard Card preferred.
:Valid Drivers License
:As a condition of employment, candidate must successfully complete a background investigation.
Skills and Abilities:

:Good leadership and communication skills necessary
Ability to work nights, weekends and holidays
Must have reliable transportation
:Must have reliable means of communication i.e. working phone with voicemail capability
:Must be able to use initiative and independent judgment within established guidelines
:Must be organized and punctual
:Professional attitude and well:groomed appearance
:Candidate must display exceptional customer service, communication and people skills
Ability to comprehend numerous policies, procedures, concepts and to respond using discretion based on general and client:specific policies
Ability to react appropriately in emergency situations

Computer Skills
To perform this job successfully, the individual should have intermediate computer skills and be able to utilize innovative smart phone and wireless technology.

Certificates, Licenses, Registrations
This position requires appropriate credentials as mandated by State, County or local law.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
:Stand and/or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet, grass, etc.)
:Climb stairs, ramps or ladders occasionally during a shift
:Occasionally bend/twist at waist/knees/neck to perform various duties
:Occasionally lift or carry up to 50 pounds


• Location: Tucson

• Post ID: 69693312 tucson is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018